Professional Walkway Repair in Goshen, CT

For professional walkway repair in Goshen, CT, trust Excellence Masonry and Contracting. We create safe, beautiful paths by releveling sunken areas and replacing failing joint sand.

Repairing a sunken or heaved walkway requires identifying why it failed in the first place—often tree roots, poor drainage, or a failed base. Our process involves carefully dismantling the affected section to preserve the original materials. We then perform the necessary sub-surface correction, which may involve cutting out invasive roots, installing a drain, or rebuilding the gravel base. Once the underlying problem is solved, we expertly reinstall the original pavers or stones, ensuring a seamless repair and a safe, level surface that will prevent future issues.

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Why Choose Us?

There are many construction, landscaping, outdoor living, and design companies to choose from- here is what makes us different.

Our Approach is Thorough and Integrated- no stone is left unturned, and as a design-build company, we have an unmatched ability to assess, plan, and execute projects efficiently.
The Team We Have is Experienced and Robust- our construction team is comprised of experts who are our family, friends, as well as long-time employees and subcontractors. Our company sprouted from a family business started 25+ years ago, and some members of our crew have more than 50 years of experience.
Industry-Leading Warranties and a Client for Life Guarantee- on new installations and applicable repairs, we provide warranties well beyond State minimums, and well beyond what most construction, landscaping, masonry, or other companies offer. Our client for life guarantee means that we intend to stand by you and our work, for the life of our business. Our goal is to provide many services and complete many projects for you and the people you know over time. With this intention, we will always be available to address issues, make repairs, or provide maintenance for completed projects- regardless of warranty terms.
Transparency and Consistent Communication- with us, all cards are on the table from our first conversation, through the end of the project. We want to provide you with all pertinent details, considerations, and options so you are educated and completely in control of your project and your money. Throughout the project, we uphold this commitment to transparency and communication by providing daily updates and informing you of any changes or new information immediately.
Commitment to Professional Responsibility and Top-Quality- in our view, it is our responsibility to ensure your project is done to the highest possible standard within your budget and within the parameters of feasibility. You will not feel like it is "on you" to know what's best or to manage the project when you work with us, which is a common complaint we hear from clients' past experiences. We also have a commitment to top quality, which we display in our work, our team, our industry partners, and our process.

Our Approach

Of course, every project, service and every situation is different, and so is our approach. Below is a general and simplified outline of our process. We can also bid and build to your preexisting plan or design.

1.
Discovery/Consultation

We start with a conversation to understand your intent for the project, assess your property, and determine the best next step- usually a rough estimate, quote or design agreement. Rough pricing, options, and preliminary considerations are discussed. Email, call or fill the form below to get in touch!

2.
Design / Planning

The design and planning phase is where we value engineer your project- and establish the scope of work, project pricing, and our installation/construction plan. This phase will look a bit different for each project and each scenario, with some requiring more design and pre-construction work than others.

3.
Construction / Service

This is when the proposed plan comes to life! Expect a stress-free, transparent, and efficient construction or service experience due to our thorough design and planning process and consistent communication. Our team respects you, your project, and your property.

4.
Walk-Thru, Clean-Up & Maintain

After the project or service is completed, we will walk through the project to go over any pertinent information or maintenance information, as well as to confirm that the project or service is completed as expected.

FAQ's

Why are the pavers or stones on my walkway uneven?

The primary cause is a compromised base, often due to water erosion, freeze-thaw cycles, or insufficient compaction during the initial installation. Intrusive tree roots can also lift and shift sections of a walkway over time.

How do you repair an uneven paver walkway?

We carefully lift the existing pavers in the sunken or heaved area. Then, we rebuild the base beneath, adding and properly grade new, high-quality base material, compacting it thoroughly to ensure stability. Finally, we re-lay the original pavers and sweep new polymeric sand into the joints.

Is a sunken walkway a serious problem?

Yes, it can be. An uneven walkway is one of the most common tripping hazards on a property, posing a risk to your family and visitors. Repairing it is an important safety upgrade that also dramatically improves your home's curb appeal.

What can be done about weeds and ants in my walkway joints?

Weeds and ant hills are a sign that the original joint sand has failed. As the final step of our repair process, we install new polymeric sand. This special sand hardens to form a durable yet flexible bond that resists weeds and insect infestation.

Can you just replace a few cracked pavers?

Absolutely. If you have a few isolated cracked or stained pavers, we can often source matching replacements. We'll carefully remove the damaged pavers and install new ones, seamlessly blending them into your existing patio.